Our offices are staffed Monday through Friday from 7:45 a.m. to 4:30 p.m., with the exception of weekends and state-observed holidays.
Mailing address
Office of the Superintendent
P.O. Box 2360
Honolulu, HI 96804
Ph: 808-784-6200
Email
Fraud and ethics hotline
If you know of or suspect any fraud or unethical behavior, you can report your concerns to the Department anonymously 24 hours a day, seven days a week, via our confidential toll-free hotline at 855-233-8085 or at our online reporting service.
Report a bullying incident
Report incidents anonymously to the appropriate school personnel using the Speak Now App. Students are also encouraged to report bullying incidents in person to a trusted adult.
Common Phone Numbers
Office of Talent Management
- Teacher Recruitment: 808-441-8444
- Employee Verification, Certificated Positions: 808-441-8364
- Employee Verification, Classified Positions: 808-441-8350
Office of Fiscal Services
- Payroll: Place a ServiceNow incident at help.hidoe.org (Microsoft Single Sign-On needed) or call the IT Help Desk at 808-564-6000 to place an incident by phone
- Vendor Payment: 808-784-6130
Office of Facilities and Operations
- Food Services: 808-784-5500
- Student Transportation/School Bus Service: 808-784-6850
public records requests
To request public records under the Uniform Information Practices Act (UIPA), please submit your request in writing by email to [email protected] or by mail to the Hawai‘i State Department of Education, ATTN: UIPA Coordinator, 1390 Miller St., Rm 305, Honolulu, HI 96813. Please provide sufficient contact information for us to contact you, a detailed description of the requested record, and indicate how you would like to receive the record (e.g., pick up copy, mail, or email). For further guidance on how to file a UIPA request, or to download a UIPA request form, please visit the Office of Information Practices website.